Rates

Shipping costs are based on the number, weight and sizes of the bottle you are buying. 1 bottle typically costs $35 to be shipped. Valley Market and Liquor reserves the right to exercise its discretion in updating or modifying these shipping charges in circumstances where the aforementioned rates are not reasonable.

 

Returns

Unfortunately, due to state laws we cannot accept returns of alcoholic beverages if the product is not defective. If a product is shipped in error, we will provide free return shipping and a full replacement or refund (whichever you prefer). Simply notify us of the problem within 48 hours of receiving your order via email at info@vmliquor.com

 

Cancellations

If order has not been shipped, we will honor cancellation request. However, cancellations may be subject to a re-stocking fee if product have been boxed ready for shipping. If an order is already in transit or delivered it cannot be cancelled.

 

Signature Policy

If you order from us you are representing to us that you are at least 21 years of age and that the person to whom it is being shipped is also at least 21 years of age. An adult signature will be REQUIRED upon delivery. Title to all items you order passes to you as soon as it leaves our doors; it is up to you to know the relevant laws in your state.

 

Address Restrictions

We use a network of carriers to deliver all packages. Our Shipping Carrier does NOT ship to P.O. Boxes or Parcel Lockers but do ship to all residential and business addresses. We will only allow you to checkout if your delivery address is within the allowed zone of the fulfilling store.

 

Shipping & Processing Time

All orders are processed within 48 hours & ship within 2-4 business days of when you place your order. A small percentage of items require a longer ship-out time. On rare occasions we may face an unforeseen delay in shipping your order and in that case, we will notify you by email. All Shipping Carrier transit times are only in effect after your order is shipped. Depending on your location, the shipment can take anywhere from 1-5 business days additional in transit. We cannot guarantee any shipments by a specific date, nor will be held responsible for any shipping instructions given on an order. We will do our best to accommodate the Customer in any way.

 

Delivery Attempt

It is the Customer's responsibility to be present at the time of delivery for an adult signature. If no one is available to receive the package, 2 subsequent attempts to deliver will be made. Whenever possible, we encourage you to use a commercial business address to assure the fastest delivery time. If subsequent attempts are unsuccessful, your order will be returned to sender. The Customer will incur the cost of the return shipping.

 

Product Images

 

The product shipped may differ slightly from the product image displayed on WM Liquor’s website. Product packaging is constantly being updated and we do everything in our power to keep product images up to date. However we make no guarantees of the exact bottle shape or label design that is shipped to the customer unless it is specified as a special and/or limited edition or an older-style bottling. Please email us at info@vmlquor.com if you would like any specific image of the bottle.